Frequently Asked Questions
Common questions about AV equipment rental and event production services in Rochester, NY.
What AV equipment do I need for a corporate conference?
It depends on your venue size, audience count, and program format. A typical corporate conference needs a sound system with wireless microphones, a projector or LED display for presentations, and stage lighting. For larger events, you may also need confidence monitors for speakers, video recording, and live streaming. We offer free consultations to help you determine exactly what's needed — call us or request a quote.
Do you deliver and set up the equipment?
Yes. We deliver, install, and test all equipment at your venue before your event. We also handle strike (teardown) after the event. For full-service events, our technicians remain on-site throughout to operate equipment and handle any issues in real time.
Can I rent equipment without a technician?
Absolutely. We offer equipment-only rentals for clients who have their own technical staff or prefer to operate the gear themselves. We provide setup instructions and phone support. Equipment is delivered tested and ready to use.
What areas do you serve?
We're based in Rochester, NY and serve the entire Greater Rochester area, the Finger Lakes region, and Western/Central New York. We regularly work in Buffalo, Syracuse, and everywhere in between. For events outside this area, contact us — we travel for the right projects.
How far in advance should I book?
As early as possible. For large events and peak season dates (spring galas, fall conferences, holiday parties), we recommend booking 4-8 weeks in advance. For smaller rentals and off-peak dates, we can often accommodate shorter notice. Contact us to check availability for your date.
Do you provide on-site technicians?
Yes. Our full-service packages include experienced audio engineers, video technicians, and lighting operators who manage the technical production on-site. For rental-only orders, technician support is available as an add-on.
Can you support virtual and hybrid events?
Yes. We provide live streaming, virtual event production, and hybrid meeting solutions. This includes professional cameras and audio, streaming encoders, remote audience integration (Q&A, polling), and support for platforms like Zoom, Teams, and Webex.
What types of events do you work with?
Corporate meetings and conferences, annual galas and award ceremonies, product launches, trade shows, fundraisers, concerts and live performances, press conferences, weddings and private events, community and outdoor festivals, college and university events.
Do you do site visits before the event?
For full-service production events, yes — we conduct a site visit or venue survey as part of our pre-production planning. This helps us assess power availability, load-in access, rigging points, room acoustics, and other factors that affect equipment selection and setup. For smaller rentals, we can often work from venue specs and floor plans.
What is your pricing like?
Pricing varies based on the equipment and services needed, event duration, and venue logistics. We provide detailed quotes for every inquiry. Contact us with your event details — date, venue, audience size, and what you need — and we'll put together a proposal. There's no charge for a quote.
Still have questions?
We're happy to help. Call, email, or send us a message.